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SUBDOMAIN 329.4 – MANAGING OPERATIONS

Competencies:
326.1.5: Budgets – The graduate utilizes budgets and a variety of pro-forma statements for planning and control purposes including analyzing cash flows to assure adequacy of funds for capitalizing on business opportunities.
327.3.1: Continuous Improvement and Quality Management – The graduate applies quality management methods for continuous improvement and proposes various quality improvements in an organization.
329.4.1: Operational Design – The graduate designs capacity, process, layout, and location strategies.
329.4.3: Operating Efficiency – The graduate employs just-in-time, lean systems and constraint management concepts and scheduling methods to improve operating efficiency.
329.4.5: Requirements Planning – The graduate applies operations and requirements planning and inventory management concepts to achieve operating objectives.

Introduction:

For this task, you will be using “Business Fundamentals,” a Marketplace simulation from Innovative Learning Solutions. You will act as the manager of a firm that manufactures and markets personal computers. You will prepare an analytical report that you plan to discuss with your management team as you review your company’s performance in the simulation.

Task:
A. Submit the following documents from your simulation company:
• Final cumulative balanced scorecard ending with Quarter 4
• Income statement from the Quarter 5 performance report, showing Quarters 1 through 4 results
• Balance sheet from the Quarter 5 performance report, showing Quarters 1 through 4 results
Note: You may submit your files in a word-processing document or spreadsheet format.

B. Analyze your simulation results by addressing the following prompts (B1 through B5).
Note: Reflect on the following in your analysis: Your actions during the simulation, the relationship between your actions and your simulation results, your success compared to other competitors, and alternatives to your actions that could have produced better results in the simulation.

Keeping your analysis and the simulation content in mind, do the following:
1. Evaluate how you utilized budgets and pro-forma statements to plan funding of the production capacity you needed to achieve your business goals.
2. Discuss how you could have employed each of the following strategies to improve operating efficiency in your manufacturing facility:
a. Just-in-time
b. Lean operations
3. Discuss the applicability of work cells versus a traditional straight line method to the type of manufacturing facility used to assemble computers.
4. Evaluate your decisions involving inventory management (e.g., did you have inventory when you needed it without incurring unnecessary inventory carrying costs?).
5. Explain how a specific continuous improvement program could have been used within the type of manufacturing facility in the simulation to achieve quality assurance goals.
C. When you use sources, include all in-text citations and references in APA format.

Note: When bulleted points are present in the task prompt, the level of detail or support called for in the rubric refers to those bulleted points.

Note: For definitions of terms commonly used in the rubric, see the Rubric Terms web link included in the Evaluation Procedures section.

Note: When using sources to support ideas and elements in a paper or project, the submission MUST include APA formatted in-text citations with a corresponding reference list for any direct quotes or paraphrasing. It is not necessary to list sources that were consulted if they have not been quoted or paraphrased in the text of the paper or project.

Note: No more than a combined total of 30% of a submission can be directly quoted or closely paraphrased from sources, even if cited correctly. For tips on using APA style, please refer to the APA Handout web link included in the APA Guidelines section.

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