# Discuss the basis for communication differences in the workplace between men and women. # Provide at least two examples of negative non-verbal communication. Discuss ways that customer service employees can ensure they do not send negative non-verbal messages when communicating with customers.

question

1. Discuss the basis for communication differences in the workplace between men and women.
2. Provide at least two examples of negative non-verbal communication. Discuss ways that customer service employees can ensure they do not send negative non-verbal messages when communicating with customers.